Inteliquent Fax Application Service Update Notification 10.23.23 | Port Requests
Incident Report for Inteliquent Fax Application
Important Update: Port Request Submissions are moving to email support only, for a more user friendly experience

Dear Inteliquent Fax Application Customers and Partners –

We are excited to announce a change in the support process to improve your customer experience.

On Monday October 23rd, the option to submit a port request from the user portal will be replaced with a set of instruction detailing how to submit a port request. Instead of filling out the Port form directly in the portal, you will be provided with an email address and the necessary information to include when sending in your port request email to our Number Portability team.

Simplified Port Requests
By clicking on the “+ Port Request” button under the Number Inventory Page, your page will automatically route to the instructions for submitting a new port request by sending an email to

Port Request Status
Once you’ve emailed in your Port Request, you will receive an automated email with your Case Number from Our Number Portability team will keep you informed on the status of your port request through this ticket.

Comments and Questions
We hope this change provides you with a more enjoyable user experience! If you have any comments or questions, please don’t hesitate to contact us at
Posted Oct 13, 2023 - 09:11 CDT
This incident affected: Fax Application (Inbound Fax, Outbound Fax, Fax Application Portal).